Privacy Notice

Who We Are

GDG Accounting Services Limited ("GDG", "we", "us" or "our") is responsible for the personal information described in this notice.

GDG Accounting Services Limited is registered in England and Wales under company number 11464411.

Our contact details are:

Email: info@gdgaccs.com
Telephone: 07438 327 664

What This Notice Covers

This notice explains how we collect and use personal information when you:

• Visit our website.
• Contact us through the website, by email or by telephone.
• Ask us about our services.
• Otherwise communicate with us before becoming a client.

If you become a client, we may provide further information about how we process personal information as part of our professional engagement.

Information We May Collect

We may collect information that you provide directly to us, including:

• Your name.
• Your email address.
• Your telephone number.
• The name of your business or organisation.
• Information included in an enquiry or message.
• Records of correspondence between you and GDG.

Our website hosting and security providers may also process limited technical information when you use the website, including:

• Your IP address.
• Browser and device information.
• The pages requested.
• The date and time of a request.
• Security and diagnostic information.

Please do not submit confidential financial records, identification documents or sensitive personal information through a general website enquiry form unless we have specifically asked you to use an appropriate secure method.

How We Use Your Information

We may use personal information to:

• Respond to enquiries.
• Provide information about our services.
• Arrange an initial discussion.
• Prepare a proposal or take steps towards entering into an engagement.
• Maintain records of our communications.
• Operate, secure and troubleshoot the website.
• Prevent fraud, misuse or security incidents.
• Comply with legal, regulatory and professional obligations.
• Establish, exercise or defend legal claims.

Our Lawful Bases

Depending on the circumstances, we process personal information because:

• It is necessary to take steps at your request before entering into a contract.
• It is necessary to perform a contract with you.
• It is necessary for our legitimate interests, including responding to enquiries, administering our business, securing our systems and maintaining appropriate records.
• It is necessary to comply with a legal obligation.
• You have given consent for a specific purpose.

Where we rely on legitimate interests, we consider whether our interests are proportionate and whether they unfairly affect your rights.

Sharing Your Information

We may share personal information where reasonably necessary with:

• Website hosting, email, IT support and security providers.
• Professional advisers and suppliers supporting our business.
• Regulators, government bodies, law-enforcement agencies or professional bodies where required.
• A prospective buyer, seller or adviser in connection with a business reorganisation.
• Another party where disclosure is required by law or necessary to protect our legal rights.

We do not sell personal information.

International Transfers

Some technology suppliers may store or process information outside the United Kingdom.

Where this happens, we will take appropriate steps to protect the information, such as using a country covered by UK adequacy regulations or approved contractual safeguards.

How Long We Retain Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, regulatory, professional and insurance requirements.

Information relating to clients and professional services may need to be retained for longer periods in accordance with legal, tax, regulatory and professional requirements.

Security

We use reasonable organisational and technical measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no website or electronic transmission can be guaranteed to be completely secure.

Your Rights

Depending on the circumstances, you may have the right to:

• Request access to your personal information.
• Ask us to correct inaccurate or incomplete information.
• Ask us to delete information.
• Ask us to restrict how information is used.
• Object to certain uses of your information.
• Request the transfer of information you provided.
• Withdraw consent where processing is based on consent.
• Complain about how your information has been handled.

These rights are subject to legal conditions and exceptions.

To exercise a right, contact us at info@gdgaccs.com. We may need to confirm your identity before completing the request.

Complaints

Please contact us first if you have concerns about how we use your personal information so that we can try to resolve the matter.

You also have the right to complain to the Information Commissioner's Office, the UK regulator for data protection.

Visit ico.org.uk or call 0303 123 1113.

Cookies and Similar Technologies

This website does not currently use cookies or similar technologies. Further information is available in our Cookie Policy.

Third-Party Websites

Our website may link to websites operated by other organisations. We are not responsible for their privacy practices, and you should review their privacy notices separately.

Changes to This Notice

We may update this notice when our services, systems or legal obligations change. The latest version will be published on this page with its effective date.